Customer support
inyad
Casablanca (posted )
- Salary
- Not stated
- Contract
- Permanent
- Working time
- Full-time
- Experience
- Mid-level
- Travel
- Not stated
- Required languages
- Not stated
- Visa sponsorship
- Not stated
- Relocation support
- Not stated
Skills
- Anglais
- Arabe
- Français
- Réseaux sociaux
Job description
What you will do
inyad is looking for a Customer Support Specialist to increase our brand and product's visibility, through building relationships and communicating with potential customers using popular social media platforms.
You will be responsible for
- Answering customer questions as they come through email, chat, or phone (facebook messager, WhatsApp, etc.)
- Answering comments on social media and responding to inquiries by connecting with internal teams
- Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
- Maitaining documentation related to customer support
Your qualifications
- Strong ability to work individually as well as part of a team.
- Good written and oral communication skills (Classical Arabic, French and English)
- Extremely rigorous, punctual and well organized
Source: Offre publiée sur le site carrières de l'entreprise · Licence: Public XML feed
Updated on 18 October 2026 · See the original posting on Personio (site carrières de l'entreprise)