Customer support
inyad
Casablanca (publicada )
- Salario
- No indicado
- Contrato
- Indefinido
- Jornada
- Jornada completa
- Experiencia
- Intermedio
- Viajes
- No indicado
- Idiomas exigidos
- No indicado
- Patrocinio de visado
- No indicado
- Ayuda a la reubicación
- No indicado
Competencias
- Anglais
- Arabe
- Français
- Réseaux sociaux
Descripción del puesto
What you will do
inyad is looking for a Customer Support Specialist to increase our brand and product's visibility, through building relationships and communicating with potential customers using popular social media platforms.
You will be responsible for
- Answering customer questions as they come through email, chat, or phone (facebook messager, WhatsApp, etc.)
- Answering comments on social media and responding to inquiries by connecting with internal teams
- Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
- Maitaining documentation related to customer support
Your qualifications
- Strong ability to work individually as well as part of a team.
- Good written and oral communication skills (Classical Arabic, French and English)
- Extremely rigorous, punctual and well organized
Fuente: Offre publiée sur le site carrières de l'entreprise · Licencia: Public XML feed
Actualizada el 18 de octubre de 2026 · Ver el anuncio original en Personio (site carrières de l'entreprise)