Customer support
inyad
Casablanca (publiée )
- Salaire
- Non précisé
- Contrat
- CDI
- Temps de travail
- Temps plein
- Expérience
- Confirmé
- Déplacements
- Non précisé
- Langues demandées
- Non précisé
- Parrainage de visa
- Non précisé
- Aide à la relocalisation
- Non précisé
Compétences
- Anglais
- Arabe
- Français
- Réseaux sociaux
Description du poste
What you will do
inyad is looking for a Customer Support Specialist to increase our brand and product's visibility, through building relationships and communicating with potential customers using popular social media platforms.
You will be responsible for
- Answering customer questions as they come through email, chat, or phone (facebook messager, WhatsApp, etc.)
- Answering comments on social media and responding to inquiries by connecting with internal teams
- Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
- Maitaining documentation related to customer support
Your qualifications
- Strong ability to work individually as well as part of a team.
- Good written and oral communication skills (Classical Arabic, French and English)
- Extremely rigorous, punctual and well organized
Source : Offre publiée sur le site carrières de l'entreprise · Licence : Public XML feed
Mise à jour le 18 octobre 2026 · Voir l'annonce d'origine sur Personio (site carrières de l'entreprise)